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What are they Saying

Thank you for checking CertaPet out!

We've gathered some CertaPet reviews in one place for

your convenience! 

65,000+ Happy Customers

Here's what they have to say...

Nancy Z.

I am so grateful for the attention and detail I received. Your prompt response and follow up is so appreciated. I will recommend your services to anyone in need. Thank you again.

Alexis

Trustworthy site. Would recommend for anyone looking for an ESA Letter for their pet. My therapist was very genuine and cared about my well-being. Very quick turn around time. Was contacted within 2 days of submitting my app and fees. Great customer service! Be honest and open about your life and situation(s).

Mary C.

This organization is top notch! The therapists care and should you need customer service, they are responsive, honest, and thorough. I couldn’t be more pleased with my experience!

Ready to get started? Take the 5-minute pre-screening test to qualify!

AS SEEN ON: 

4.7 SHOPPER APPROVED

8,575 Reviews

4.6 GOOGLE

736 Reviews


"This company has changed my life. My anxiety made taking flights near impossible. Now that I can bring my dog Bear, I am able to calm down and focus on him rather than on my anxiety. It has reduced my panic attacks and now I look forward to traveling rather than worrying about it and/or avoiding it all together. All airlines have been understanding and when my landlord contacted my CertaPet therapist, the was able to speak with him and go over my diagnosis/necessary accommodations. So thankful for CertaPet!"


Leah G. 

“The entire process was very efficient and less time-consuming. My therapist did a great job in assisting me with my case and explaining the details.

I decided on CertaPet because of the assessment questions that were asked. They didn’t just ask a few questions and leave you out to dry. The feedback and turn around were great. If they didn’t feel like you were a candidate then you knew upfront after speaking with a licensed therapist.”


Tedra w.

"I feel very supported through this website! I feel like my mental issues have been taken seriously, which has been a great feeling. My personal doctor has a policy where they do not allow to write these letters. This website has been a blessing."


Elizabeth f.

Life Changing

This company has changed my life. My anxiety made taking flights near impossible. Now that I can bring my dog Bear, I am able to calm down and focus on him rather than onmy anxiety. It has reduced my panic attacks and now I look forward to traveling rather than worrying about it and/or avoiding it all together. All airlines have been very understanding and when my landlord contacted my CertaPet therapist, she was able to speak with him and go over my diagnosis/necessary accomodations. So thankful for CertaPet!

Amazing and Thorough Service

Amazing and thorough service and all questions were answered with two factors. First, confidentiality. We ALL want that. Second, turnover. Not in a negative, fast money making scheme way, but a positive turnover, meaning quick and efficient. I believe CertaPet understands the needs ans senses the urgency for patients seeking animal therapy. Highly recommend.

User-Friendly and Affordable

A very user-friendly process, affordable for my situation, and the therapist I spoke to through the process was very understanding.

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Leah G. ESA Owner and Furever Family to Bear
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Jess H. Confirmed CertaPet Customer and ESA Owner
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Savana O. ESA Owners and Proud Pet Parent

Find out if you qualify with 5-minute pre-screening assessment! 

About us

At CertaPet, we’re dedicated to connecting you to a licensed mental health professional in order for you

 to get the help you deserve without ever leaving the comfort of your home.

HUD Compliant

Anybody should be able to get an emotional support animal if they need one, which is why CertaPet ESA letters are the only HUD compliant ESA letters online.

100% Confidential

Since you're dealing with mental health professionals, we've made a point of ensuring that your data is secure and everything about your case is kept confidential.

State-by-State Therapist Matching

Your ESA letter will be issued by a licensed mental health professional in your state, which is required by law.


Ready to get started? Take the 5-minute pre-screening test to qualify!

Still got questions? We are here to help!

World-Class Customer Support

CertaPet-CX-Team

Have a Question? You can Check our FAQ here

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